British Military Store & British Military Gifts will always aim to ship your order within 48 hours. From time to time this may take a little longer depending on any bespoke options and the amount of custom engraving involved.

Lighters can sometimes be referred to a Royal Mail centre to be checked to ensure no flammable liquids are present and if this happens it can delay post by about 3-4 weeks (however this is very rare), we can only issue a refund if you have not received the products after 4 weeks.

We use Royal Mail 1st Class for most of our deliveries however we may opt to send this by an alternative carrier, if you require a special delivery service then please contact us as we may be able to offer an alternative. We are unable to add any notes to packages as these are delivered in the normal post.

Items shipped internationally may take longer than expected to reach you due to customs in each country, we still aim to ship within 48 hours however it can take anywhere up to a month to be delivered.

Will I need to be in for delivery?

The below items will fit through a standard UK letterbox

Enamel cufflinks
Enamel lapel badges
Enamel tie clips
Car badges

Please note medals and ribbons can sometimes take longer to dispatch. If you require these urgently then please message and we can check.